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Table Duck VS Five9

Compare Table Duck VS Five9 and see what are their differences

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Table Duck logo Table Duck

Customer support automation made easy

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Table Duck Landing page
    Landing page //
    2022-01-24

Table Duck is an omnichannel communication platform to manage and automate all your customer conversations in one place.

  • Five9 Landing page
    Landing page //
    2023-05-12

Table Duck videos

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Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to Table Duck and Five9)

Table Duck

Five9

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Table Duck and Five9

Table Duck Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Table Duck seems to be a lot more popular than Five9. While we know about 12 links to Table Duck, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Table Duck mentions (12)

  • Integrating Your Brand Into Streamlined Customer Conversations
    Exclusively written for https://tableduck.com by Anna Laine. Source: almost 2 years ago
  • Top 10 alternatives to Tidio as a customer communcations platform for small business owners
    Finding the best customer communications platform that fits best with your company relies on many factors. First, get your requirements clear. Some businesses have more advanced requirements than other business. When you have your requirements clear, go and sign up for free trials at multiple customer communications platform providers. With these free trials you can test and see what solution fits best. Source: about 2 years ago
  • How to improve customer service by having a great FAQ page
    At Table Duck we use Conversational AI to analyse and track what customer conversations are all about. Conversational AI is a technology that understands human language. The AI reads all the conversations and basically labels the topics or questions asked in the conversation automatically. This saves a lot of time because you don’t have to label every conversation. Source: over 2 years ago
  • Happy customers
    #customerservice #customersatisfaction #smallbsuinessowner #smallbusiness. Source: over 2 years ago
  • Stay healthy, save time and use some automation 😀
    Stay healthy, save time and use some automation 😀. Chatbots can be a true life saver if you're running a small business and you get overwhelmed by customer inquiries. Source: over 2 years ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Table Duck and Five9, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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