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NICE inContact VS Spreed

Compare NICE inContact VS Spreed and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Spreed logo Spreed

spreed is the worldwide Unified Web Conferencing service offering integrated web- and telephone conferencing.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Spreed Landing page
    Landing page //
    2021-09-12

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Spreed videos

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Category Popularity

0-100% (relative to NICE inContact and Spreed)
Communication
93 93%
7% 7
Enterprise Communication
100 100%
0% 0
Group Chat & Notifications
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Spreed

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Spreed Reviews

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What are some alternatives?

When comparing NICE inContact and Spreed, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Spreeder - Spreeder.com is free online speed reading software designed to improve your reading speed and...