Software Alternatives, Accelerators & Startups
Register | Login

NICE inContact VS Sideline

Compare NICE inContact VS Sideline and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Sideline logo Sideline

Sideline™ is the free 2nd number for your smartphone. It uses your existing carrier network so your 2nd number works anywhere your cell phone does.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Sideline Landing page
    Landing page //
    2023-07-07

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Sideline videos

+ Add

Sideline App Review for iPhone and Android 2020

More videos:

  • Review - Get A Second Number With Sideline Phone App!
  • Review - Get Second Phone Number on iPhone with the Sideline App

Category Popularity

0-100% (relative to NICE inContact and Sideline)

NICE inContact

Sideline

Communication
84 84%
Communication
16% 16
Enterprise Communication
84 84%
Enterprise Communication
16% 16
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact and Sideline. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Sideline

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Sideline Reviews

We have no reviews of Sideline yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and Sideline, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Burner - Disposable phone numbers -- now with MMS photo support

Loading...