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NICE inContact VS Burner

Compare NICE inContact VS Burner and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Burner logo Burner

Disposable phone numbers -- now with MMS photo support
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Burner Landing page
    Landing page //
    2023-10-18

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Burner videos

+ Add

Burner App Review for iPhone and Android - Disposable Phone Numbers 2019

More videos:

  • Review - Double Tap and Silencer fat burner review
  • Review - Concord Double Burner Propane Stove Review and Assembly Tips

Category Popularity

0-100% (relative to NICE inContact and Burner)

NICE inContact

Burner

Communication
72 72%
Communication
28% 28
Enterprise Communication
78 78%
Enterprise Communication
22% 22
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Burner

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Burner Reviews

We have no reviews of Burner yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Burner seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Burner mentions (2)

  • Using disposable phone numbers for better security
    There's Burner (https://burnerapp.com) and I'm sure there are at least a handful others around. - Source: Hacker News / 10 months ago
  • Can Telstra receive texts overseas again?
    There are companies that will let you have a virtual mobile number. 160.com.au is one such provider. There are also "burner" apps that will allocate you a mobile number and send the sms through their app. burnerapp.com is an example. I believe both of these providers can be trusted. Source: over 1 year ago

What are some alternatives?

When comparing NICE inContact and Burner, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hushed App - Hushed App will allow you to receive a Secondary Phone Number for Private, Long-Distance...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ring4 - Manage business phone line as easily as you manage emails, in the cloud. Ring4 provide you with a business line and video conferencing solution.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

quackr - Protect your privacy & identity with quackr. Use our free temporary phone numbers to receive SMS online now.

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