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NICE inContact VS LS Retail

Compare NICE inContact VS LS Retail and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

LS Retail logo LS Retail

LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • LS Retail Landing page
    Landing page //
    2022-11-10

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

LS Retail videos

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LS Retail - who are we? (2019)

Category Popularity

0-100% (relative to NICE inContact and LS Retail)

NICE inContact

LS Retail

Communication
100 100%
Communication
0% 0
POS
0 0%
POS
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Payments Processing
0 0%
Payments Processing
100% 100

User comments

Share your experience with using NICE inContact and LS Retail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and LS Retail

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

LS Retail Reviews

The Best Retail Management Software of 2021
With this software, the need to align data from different sources is eliminated. The platform offers all the tools required to manage businesses efficiently from the head office to the POS terminals. It also helps you monitor your key performance indicators (KPIs) and manage inventory effortlessly. LS Central is available on mobile, so it can be accessed from anywhere.
Source: digital.com

What are some alternatives?

When comparing NICE inContact and LS Retail, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Square for Retail - Point-of-sale app & set of tools for retail businesses

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

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