Software Alternatives & Reviews

NICE inContact VS Heartland Retail

Compare NICE inContact VS Heartland Retail and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Heartland Retail logo Heartland Retail

Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Heartland Retail Landing page
    Landing page //
    2023-05-09

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Heartland Retail videos

Springboard Retail: Product Spotlight

Category Popularity

0-100% (relative to NICE inContact and Heartland Retail)
Communication
100 100%
0% 0
POS
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Payments Processing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Heartland Retail

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Heartland Retail Reviews

The Best Retail Management Software of 2021
Heartland retail (formerly Springboard Retail) is a cloud-based retail management solution explicitly made for multistore and multichannel retailers. This platform is fully accessible via any device through modern web browsers.
Source: digital.com

What are some alternatives?

When comparing NICE inContact and Heartland Retail, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

QuickBooksPOS - QuickBooksPOS offer POS system software for small businesses.