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NICE inContact VS Kavkom

Compare NICE inContact VS Kavkom and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Kavkom logo Kavkom

Discover the cloud business telephony solution with innovative, simple, and intuitive features coupled with the Kavkom CRM. ✔️ Custom demo!
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Kavkom Landing page
    Landing page //
    2023-09-05

Kavkom reinvents the internal and external communication of your company thanks to its multi-function platform interconnecting company telephony, telephone numbers in more than 50 countries, videoconferencing, CRM, call campaigns, voice message broadcasts, SMS sending. .

Our modular product adapts to any type of business, whatever its size, and gives you access to a tailor-made system equipped with all the functionalities you need for company growth.

NICE inContact features and specs

No features have been listed yet.

Kavkom features and specs

  • APIs: Yes
  • Mobile Access: Yes
  • Alerts and escalation: Yes
  • Archiving and retention: Yes
  • Automatic call: Yes
  • GRC: Yes
  • Computer telephony coupling: Yes
  • Real-time chat: Yes
  • Chat and messaging: Yes
  • Audio and video conferences: Yes
  • Quotation: Yes
  • Automatic call distribution: Yes
  • Manuals calls distribution: Yes
  • Call recording: Yes
  • Scheduled recording: Yes
  • Virtual extensions: Yes
  • Campaign management: Yes
  • Call center management: Yes
  • Contact management: Yes
  • Email management: Yes
  • Workflow management: Yes
  • Lead management: Yes
  • Waiting lists management: Yes
  • Sales pipelines Data importing and exporting: Yes
  • Third party integrations: Yes
  • Call Loging: Yes
  • SIP trunks: Yes
  • SMS messaging: Yes
  • Internationals Phone Numbers: Yes
  • Documents storage: Yes
  • Call tracking: Yes
  • Real-time monitoring: Yes
  • Calendar and reminder system: Yes
  • Activity Dashboard: Yes
  • Call transfer: Yes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Kavkom videos

+ Add

How to configure HubSpot integration in Kavkom CRM

Category Popularity

0-100% (relative to NICE inContact and Kavkom)

NICE inContact

Kavkom

Communication
97 97%
Communication
3% 3
Call Center Software
92 92%
Call Center Software
8% 8
Enterprise Communication
96 96%
Enterprise Communication
4% 4
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Kavkom

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Kavkom Reviews

We have no reviews of Kavkom yet.
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What are some alternatives?

When comparing NICE inContact and Kavkom, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CloudTalk - Work locally, grow globally

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

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