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Kavkom VS Genesys PureConnect

Compare Kavkom VS Genesys PureConnect and see what are their differences

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Kavkom logo Kavkom

Discover the cloud business telephony solution with innovative, simple, and intuitive features coupled with the Kavkom CRM. ✔️ Custom demo!

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Kavkom Landing page
    Landing page //
    2023-09-05

Kavkom reinvents the internal and external communication of your company thanks to its multi-function platform interconnecting company telephony, telephone numbers in more than 50 countries, videoconferencing, CRM, call campaigns, voice message broadcasts, SMS sending. .

Our modular product adapts to any type of business, whatever its size, and gives you access to a tailor-made system equipped with all the functionalities you need for company growth.

  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Kavkom features and specs

  • APIs: Yes
  • Mobile Access: Yes
  • Alerts and escalation: Yes
  • Archiving and retention: Yes
  • Automatic call: Yes
  • GRC: Yes
  • Computer telephony coupling: Yes
  • Real-time chat: Yes
  • Chat and messaging: Yes
  • Audio and video conferences: Yes
  • Quotation: Yes
  • Automatic call distribution: Yes
  • Manuals calls distribution: Yes
  • Call recording: Yes
  • Scheduled recording: Yes
  • Virtual extensions: Yes
  • Campaign management: Yes
  • Call center management: Yes
  • Contact management: Yes
  • Email management: Yes
  • Workflow management: Yes
  • Lead management: Yes
  • Waiting lists management: Yes
  • Sales pipelines Data importing and exporting: Yes
  • Third party integrations: Yes
  • Call Loging: Yes
  • SIP trunks: Yes
  • SMS messaging: Yes
  • Internationals Phone Numbers: Yes
  • Documents storage: Yes
  • Call tracking: Yes
  • Real-time monitoring: Yes
  • Calendar and reminder system: Yes
  • Activity Dashboard: Yes
  • Call transfer: Yes

Genesys PureConnect features and specs

No features have been listed yet.

Kavkom videos

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How to configure HubSpot integration in Kavkom CRM

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Kavkom and Genesys PureConnect)

Kavkom

Genesys PureConnect

Call Center Software
12 12%
Call Center Software
88% 88
Communication
3 3%
Communication
97% 97
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Kavkom and Genesys PureConnect, you can also consider the following products

CloudTalk - Work locally, grow globally

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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