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Kavkom VS Genesys Cloud

Compare Kavkom VS Genesys Cloud and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Kavkom logo Kavkom

Discover the cloud business telephony solution with innovative, simple, and intuitive features coupled with the Kavkom CRM. ✔️ Custom demo!

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Kavkom Landing page
    Landing page //
    2023-09-05

Kavkom reinvents the internal and external communication of your company thanks to its multi-function platform interconnecting company telephony, telephone numbers in more than 50 countries, videoconferencing, CRM, call campaigns, voice message broadcasts, SMS sending. .

Our modular product adapts to any type of business, whatever its size, and gives you access to a tailor-made system equipped with all the functionalities you need for company growth.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Kavkom features and specs

  • APIs: Yes
  • Mobile Access: Yes
  • Alerts and escalation: Yes
  • Archiving and retention: Yes
  • Automatic call: Yes
  • GRC: Yes
  • Computer telephony coupling: Yes
  • Real-time chat: Yes
  • Chat and messaging: Yes
  • Audio and video conferences: Yes
  • Quotation: Yes
  • Automatic call distribution: Yes
  • Manuals calls distribution: Yes
  • Call recording: Yes
  • Scheduled recording: Yes
  • Virtual extensions: Yes
  • Campaign management: Yes
  • Call center management: Yes
  • Contact management: Yes
  • Email management: Yes
  • Workflow management: Yes
  • Lead management: Yes
  • Waiting lists management: Yes
  • Sales pipelines Data importing and exporting: Yes
  • Third party integrations: Yes
  • Call Loging: Yes
  • SIP trunks: Yes
  • SMS messaging: Yes
  • Internationals Phone Numbers: Yes
  • Documents storage: Yes
  • Call tracking: Yes
  • Real-time monitoring: Yes
  • Calendar and reminder system: Yes
  • Activity Dashboard: Yes
  • Call transfer: Yes

Genesys Cloud features and specs

No features have been listed yet.

Kavkom videos

+ Add

How to configure HubSpot integration in Kavkom CRM

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Kavkom and Genesys Cloud)

Kavkom

Genesys Cloud

Call Center Software
12 12%
Call Center Software
88% 88
Communication
3 3%
Communication
97% 97
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Kavkom and Genesys Cloud, you can also consider the following products

CloudTalk - Work locally, grow globally

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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