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NICE inContact VS Balto

Compare NICE inContact VS Balto and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Balto logo Balto

Easy feedback with screenshot / videos for your beta apps
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Balto Landing page
    Landing page //
    2021-09-18

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Balto videos

+ Add

Balto - Nostalgia Critic

More videos:

  • Review - Balto - AniMat’s Classic Reviews
  • Review - Anyone Remember Balto?

Category Popularity

0-100% (relative to NICE inContact and Balto)

NICE inContact

Balto

Communication
100 100%
Communication
0% 0
Tech
0 0%
Tech
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Fintech
0 0%
Fintech
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Balto

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Balto Reviews

Best Call Center Software: The Complete List (2020 Update)
Balto is a real-time call coaching tool for your entire call center. It helps you see what works best (backed by data), reinforce best practices (by coaching on every call), and help your team project consistent message, always. Use Balto for better compliance, customer service, collections, and sales.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and Balto, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SessionStack - Record and replay web app issues. See them the way they happened to end users.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Rayfeed - Improve your product with video and audio feedback 📹🔊

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ulli - Self-driving Internet. The first AI-powered mobile browser.

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