Software Alternatives & Reviews

Balto VS Genesys Cloud

Compare Balto VS Genesys Cloud and see what are their differences

Balto logo Balto

Easy feedback with screenshot / videos for your beta apps

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Balto Landing page
    Landing page //
    2021-09-18
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Balto videos

Balto - Nostalgia Critic

More videos:

  • Review - Balto - AniMat’s Classic Reviews
  • Review - Anyone Remember Balto?

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Balto and Genesys Cloud)
Tech
100 100%
0% 0
Communication
0 0%
100% 100
Fintech
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Balto and Genesys Cloud

Balto Reviews

Best Call Center Software: The Complete List (2020 Update)
Balto is a real-time call coaching tool for your entire call center. It helps you see what works best (backed by data), reinforce best practices (by coaching on every call), and help your team project consistent message, always. Use Balto for better compliance, customer service, collections, and sales.

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Balto and Genesys Cloud, you can also consider the following products

SessionStack - Record and replay web app issues. See them the way they happened to end users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Rayfeed - Improve your product with video and audio feedback 📹🔊

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ulli - Self-driving Internet. The first AI-powered mobile browser.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.