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NICE inContact VS Rayfeed

Compare NICE inContact VS Rayfeed and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Rayfeed logo Rayfeed

Improve your product with video and audio feedback 📹🔊
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Rayfeed Landing page
    Landing page //
    2019-01-29

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Rayfeed videos

No Rayfeed videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and Rayfeed)

NICE inContact

Rayfeed

Communication
100 100%
Communication
0% 0
User Experience
0 0%
User Experience
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Error Tracking
0 0%
Error Tracking
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Rayfeed

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Rayfeed Reviews

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What are some alternatives?

When comparing NICE inContact and Rayfeed, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Balto - Easy feedback with screenshot / videos for your beta apps

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SessionStack - Record and replay web app issues. See them the way they happened to end users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Video Contact Forms by Typeform - Get 10x more personal with your site's visitors from Day 1

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