Software Alternatives, Accelerators & Startups

NICE inContact VS Allworx Verge

Compare NICE inContact VS Allworx Verge and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Allworx Verge logo Allworx Verge

Allworx Verge is a world’s most leading business VoIP communication solution specially designed to power today’s workforce.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Allworx Verge Landing page
    Landing page //
    2023-05-14

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Allworx Verge videos

AllWorx Verge: How to Use the Basics Functions of Your Phone System

More videos:

  • Review - Allworx Verge Phones: using bluetooth - a video from RAM Communications
  • Review - Allworx Verge Phones: sleep mode function - a video from RAM Communications

Category Popularity

0-100% (relative to NICE inContact and Allworx Verge)
Communication
88 88%
12% 12
Enterprise Communication
89 89%
11% 11
VoIP
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Allworx Verge

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Allworx Verge Reviews

We have no reviews of Allworx Verge yet.
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What are some alternatives?

When comparing NICE inContact and Allworx Verge, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.