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NICE inContact VS Windstream Holdings

Compare NICE inContact VS Windstream Holdings and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Windstream Holdings logo Windstream Holdings

Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Windstream Holdings Landing page
    Landing page //
    2023-08-18

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Windstream Holdings videos

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Category Popularity

0-100% (relative to NICE inContact and Windstream Holdings)

NICE inContact

Windstream Holdings

Communication
82 82%
Communication
18% 18
Enterprise Communication
81 81%
Enterprise Communication
19% 19
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Windstream Holdings

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Windstream Holdings Reviews

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What are some alternatives?

When comparing NICE inContact and Windstream Holdings, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

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