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NICE inContact VS OnSIP

Compare NICE inContact VS OnSIP and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

OnSIP logo OnSIP

OnSIP offers cloud phone sytem for business communications across all devices.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • OnSIP Landing page
    Landing page //
    2023-10-14

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

OnSIP videos

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Rich Technology Group partners with OnSIP VOIP for future video topics!

More videos:

  • Review - Mobile VoIP - OnSIP on the iPhone Bria

Category Popularity

0-100% (relative to NICE inContact and OnSIP)

NICE inContact

OnSIP

Communication
83 83%
Communication
17% 17
Enterprise Communication
81 81%
Enterprise Communication
19% 19
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and OnSIP

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

OnSIP Reviews

Top successful VoIP business phone system providers in the market
OnSIP works with the existing communication system, so that you may not need to upgrade to any of the new equipment. Moreover, OnSIP’s customer service team is available to answer the queries 24/7.
Source: talkroute.com

What are some alternatives?

When comparing NICE inContact and OnSIP, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Cebod Telecom - Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office and marketing etc.

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