Software Alternatives, Accelerators & Startups
Register | Login

NICE inContact VS Kunnect

Compare NICE inContact VS Kunnect and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Kunnect logo Kunnect

Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Kunnect Landing page
    Landing page //
    2020-10-15

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Kunnect videos

No Kunnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to NICE inContact and Kunnect)

NICE inContact

Kunnect

Communication
97 97%
Communication
3% 3
Call Center Software
62 62%
Call Center Software
38% 38
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

Share your experience with using NICE inContact and Kunnect. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Kunnect

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Kunnect Reviews

Best Call Center Software: The Complete List (2020 Update)
Kunnect is an affordable predictive dialer system that also provides CRM scripting. It does not only cater to call centers but also agents at home.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and Kunnect, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Loading...