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Aheeva VS Genesys Cloud

Compare Aheeva VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Aheeva logo Aheeva

The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Aheeva Landing page
    Landing page //
    2023-10-22
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Aheeva videos

+ Add

Aheeva - ECOVOZ Cambio de Caller ID

More videos:

  • Review - Aheeva 7 - Centos 7 - Root partition setup

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Aheeva and Genesys Cloud)

Aheeva

Genesys Cloud

Call Center Software
47 47%
Call Center Software
53% 53
Communication
4 4%
Communication
96% 96
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aheeva and Genesys Cloud

Aheeva Reviews

Best Call Center Software: The Complete List (2020 Update)
Aheeva's contact center software suite is built with big businesses in mind. Its enterprise features helps these business improve their connection between their customers. That way, clients are satisfied and agents are more productive.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Aheeva and Genesys Cloud, you can also consider the following products

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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