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NICE CXone VS Zoom Phone

Compare NICE CXone VS Zoom Phone and see what are their differences

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Contents:
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  3. » Reviews
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NICE CXone logo NICE CXone

NICE CXone is an all-in-one CX cloud solution that defines a new standard for the best customer experience.

Zoom Phone logo Zoom Phone

Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.
  • NICE CXone Landing page
    Landing page //
    2023-10-21
  • Zoom Phone Landing page
    Landing page //
    2023-09-11

NICE CXone videos

+ Add

NICE CXone Review: Excellent CCaaS Leader

More videos:

  • Review - NICE CXone. Better CX, without the wait.
  • Demo - NICE CXone Cloud Contact Center Demo

Zoom Phone videos

+ Add

Zoom Phone | Real Estate Investing Tech Review

More videos:

  • Review - What is Zoom Phone?
  • Review - Zoom Phone Overview. Everything you Need to Know!

Category Popularity

0-100% (relative to NICE CXone and Zoom Phone)

NICE CXone

Zoom Phone

Social & Communications
52 52%
Social & Communications
48% 48
Communication
40 40%
Communication
60% 60
Online Services
52 52%
Online Services
48% 48
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE CXone and Zoom Phone

NICE CXone Reviews

Top 10 VoIP providers in 2022
NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and...
Source: voip.review

Zoom Phone Reviews

We have no reviews of Zoom Phone yet.
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What are some alternatives?

When comparing NICE CXone and Zoom Phone, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Broadvoice - Cloud PBX solution for SMBs

Ooma Office - VoIP-based business phone system solution for small firms

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

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