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NICE CXone VS ShoreTel

Compare NICE CXone VS ShoreTel and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE CXone logo NICE CXone

NICE CXone is an all-in-one CX cloud solution that defines a new standard for the best customer experience.

ShoreTel logo ShoreTel

Cloud phone system & contact center software & services
  • NICE CXone Landing page
    Landing page //
    2023-10-21
  • ShoreTel Landing page
    Landing page //
    2021-12-02

NICE CXone videos

+ Add

NICE CXone Review: Excellent CCaaS Leader

More videos:

  • Review - NICE CXone. Better CX, without the wait.
  • Demo - NICE CXone Cloud Contact Center Demo

ShoreTel videos

+ Add

ShoreTel Phone Training with ATI

More videos:

  • Review - ShoreTel Connect Client Overview
  • Review - ShoreTel Mitel: IP480/IP485 - Unboxing and Setup of the latest voip phones for Mitel MiVoice Connect

Category Popularity

0-100% (relative to NICE CXone and ShoreTel)

NICE CXone

ShoreTel

Social & Communications
55 55%
Social & Communications
45% 45
Communication
32 32%
Communication
68% 68
Online Services
55 55%
Online Services
45% 45
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE CXone and ShoreTel

NICE CXone Reviews

Top 10 VoIP providers in 2022
NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and...
Source: voip.review

ShoreTel Reviews

We have no reviews of ShoreTel yet.
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What are some alternatives?

When comparing NICE CXone and ShoreTel, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Broadvoice - Cloud PBX solution for SMBs

Amp Telecom - Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p…

Zoom Phone - Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.

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