Software Alternatives & Reviews

Netomi VS GenieTalk.ai

Compare Netomi VS GenieTalk.ai and see what are their differences

Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

GenieTalk.ai logo GenieTalk.ai

We bring the world to experience a new age of automation & digitalization with meaningful conversations through CONVERSATIONAL AI.
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

  • GenieTalk.ai Landing page
    Landing page //
    2023-10-11

Genie Verify assists businesses to revolutionize the B2B database companies' operations that provide a delightful CX. The platform serves as an AI-powered SaaS-based voice automation solution that provides 360-degree support to a wide spectrum of companies all over the world.

Netomi

Website
netomi.com
Platforms
Shopify Magento Demandware
Release Date
2019 July

GenieTalk.ai

Platforms
Android Windows iOS Mac OSX
Release Date
2016 April

Netomi videos

Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

GenieTalk.ai videos

GenieTalk.AI: Creating an effortless future

Category Popularity

0-100% (relative to Netomi and GenieTalk.ai)
Customer Support
85 85%
15% 15
Chatbots
0 0%
100% 100
Tool
100 100%
0% 0
AI
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Netomi and GenieTalk.ai, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

DigitalGenius - DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Jatana - Jatana is a customer Support Automation Platform which helps support teams deliver better service to thousands of customers worldwide thanks to a clever mix of Artificial Intelligence and workflow automation.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.

Ada Support - AI Chatbot Software that exceeds customer expectations. Automated customer chat platform built for humans. Easy to implement. Request a demo to learn more!