Genie Verify assists businesses to revolutionize the B2B database companies' operations that provide a delightful CX. The platform serves as an AI-powered SaaS-based voice automation solution that provides 360-degree support to a wide spectrum of companies all over the world.
Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.
Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.
It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.
Simplify360 comes with best in class analytics and social media listening capabilities.
Jatana - Jatana is a customer Support Automation Platform which helps support teams deliver better service to thousands of customers worldwide thanks to a clever mix of Artificial Intelligence and workflow automation.
Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.
Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.
Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
Modria - Businesses and individuals the world over resolve their issues quickly and effectively with Modria the online dispute resolution solution, a Fairness Engine for the Internet.
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.