Software Alternatives & Reviews

NABD VS UseResponse

Compare NABD VS UseResponse and see what are their differences

NABD logo NABD

FREE TRIAL workflow based customer service support and Helpdesk software across traditional and social channels running on the cloud

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • NABD Landing page
    Landing page //
    2021-10-03
  • UseResponse Landing page
    Landing page //
    2023-10-10

NABD videos

NABD Product Tour Video

More videos:

  • Review - NABD Conf'19 - Fixing the Big Data Development Cycle with SQL
  • Review - 2018 NABD BHPH 101 Building Blocks for Success

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to NABD and UseResponse)
Customer Service
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Support
4 4%
96% 96
Help Desk
4 4%
96% 96

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NABD and UseResponse

NABD Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing NABD and UseResponse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Deskero - Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.

SupportBee - SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Helprace - Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.