MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
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MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
Based on our record, Typeform seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Create a customer survey to collect insight on Typeform. Source: about 1 year ago
If it's feedback forms, you can simply use https://typeform.com/ and use conditions in the questions (e.g. If the User selected option X, show next question Y, etc.). Source: over 1 year ago
Its from typeform.com and it looks to be their own proprietary code, I couldn't see any specific libraries they were using. Source: over 1 year ago
Not any social medias, not a single review on trustpilot, not a single piece of verifiable information that their thing is legit, nothing. And also the weird thing that I saw is when you go take their survey so they can take your commission, they sent you to a weird ”typeform.com” link which apparently is a website that allowed them to have a web based platform they can use to create surveys without needing to... Source: over 1 year ago
What is the best way to implement quite complex, personality surveys into a flutter app? It`d be perfect if I could directly integrate typeform (typeform.com) et al, but haven`t found anything yet, except to embed it in a webpage... Any other ideas? Source: almost 2 years ago
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