MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
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MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
Based on our record, RapidMiner seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
RapidMiner: A data science platform that offers an automated EDA process, including data preprocessing, visualization, and analysis. Source: about 1 year ago
I hope this blog empowers you to start digging deeper into Apache Arrow and helps you to understand why we decided to invest in the future of Apache Arrow and its child products. I also hope it gives you the foundations to start exploring how you can build your own analytics applications from this framework. InfluxDB’s new storage engine emphasizes its commitment to the greater ecosystem. For instance, allowing... - Source: dev.to / about 1 year ago
Rapidminer - RapidMiner is a data science software platform developed by the company of the same name that provides an integrated environment for data preparation, machine learning, deep learning, text mining, and predictive analytics. Link - https://rapidminer.com/. - Source: dev.to / over 2 years ago
TillyPay - Recurring & single payment links, powered by Stripe.
Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.
Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.
Dataiku - Dataiku is the developer of DSS, the integrated development platform for data professionals to turn raw data into predictions.
Chattermill - Extract actionable insights from customer feedback using deep learning
Pandas - Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.