Software Alternatives, Accelerators & Startups

MyCustomerLens VS ContractZen

Compare MyCustomerLens VS ContractZen and see what are their differences

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

ContractZen logo ContractZen

ContractZen is a cloud service that features advanced metadata-driven document and contract...
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • ContractZen Landing page
    Landing page //
    2023-09-12

MyCustomerLens

Pricing URL
-
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9

ContractZen

$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Finland
City
Helsinki
Employees
1 - 9

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

ContractZen features and specs

No features have been listed yet.

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

ContractZen videos

ContractZen - Smart & Simple Contract Management!

More videos:

Category Popularity

0-100% (relative to MyCustomerLens and ContractZen)
NLP And Text Analytics
100 100%
0% 0
Contract Management
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Document Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and ContractZen

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

ContractZen Reviews

We have no reviews of ContractZen yet.
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What are some alternatives?

When comparing MyCustomerLens and ContractZen, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

Concord - Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.

Chattermill - Extract actionable insights from customer feedback using deep learning

CobbleStone Software - Managing contracts just got easier with CobbleStone!