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MyCustomerLens VS Concord

Compare MyCustomerLens VS Concord and see what are their differences

CobbleStone Software
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

Concord logo Concord

Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • Concord Landing page
    Landing page //
    2023-07-10

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

Concord features and specs

No features have been listed yet.

MyCustomerLens videos

+ Add

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

Concord videos

+ Add

2018 JORDAN 11 CONCORD REVIEW AND ON FOOT IN 4K !!!

More videos:

  • Review - Will Fitzhugh Discusses The Concord Review
  • Review - Air Jordan 11 Concord 2018 Review, Unboxing & On Feet

Category Popularity

0-100% (relative to MyCustomerLens and Concord)

MyCustomerLens

Concord

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Document Automation
0 0%
Document Automation
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Contract Management
0 0%
Contract Management
100% 100

User comments

Share your experience with using MyCustomerLens and Concord. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and Concord

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

Concord Reviews

12 Best Contract Management Software 2022
Are you wondering how to manage large businesses’ relationships? Well, Concord is the solution you seek. Highly ranked companies use this contract management tool since it offers unlimited contracts, e-signatures, users, and several documents. Bulk uploads are also allowed hence securing all your business information in a single database.
Source: www.recruiterslineup.com
10 best free electronic signature apps to eSign PDF
Like other e-signature apps, you can use Concord for several use cases, including Sales, Legal, Procurement, and HR. The app offers nice features like template building, real-time editing, and approval workflows. Is there a catch? Concord is pricey.
Source: www.pocket-lint.com
Alternative products to HelloSign
ConcordFree e-signature, collaboration & contract managementWeb AppLegalTech413RecommendationsPillow JohnThis is what I've been using for years!Pillow JohnThis is what I've been using for years!Robin SinghviMy wife who is a filmmaker used this for getting NDAs and consent signatures from all her vendors and participants. SUPER easy to use, robust features and feature-rich,...
Source: www.producthunt.com

What are some alternatives?

When comparing MyCustomerLens and Concord, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Chattermill - Extract actionable insights from customer feedback using deep learning

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

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