MyCompliance Cloud
Enterprise Awareness Training Program
NINJIO Security Awareness
Sans Institute Security Awareness Training
Inspired eLearning
Barracuda Security Awareness Training
Infosec IQ
Sophos Phish Threat
osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
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Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
Enterprise Awareness Training Program - Enterprise Awareness Training Program helps employees recognize, resist, and report social engineering attacks.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
NINJIO Security Awareness - View IT Security Awareness through a different lens. Instead of lecturing, entertain and educate your users through storytelling.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Sans Institute Security Awareness Training - Sans Institute Security Awareness Training is a highly useful and best-in-class solution that enables organizations to provide training to their workforce for the purpose of educating them on security.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
