GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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At first it seems Its cheaper than most of the competitors but without all the extra modules its very limited. With extra modules sometimes costing more than moosocial, the costs go into thousands of dollars very quickly. If you want to take Stripe as we do, thats extra. If you want a blog, thats extra. If you want to backup your data, thats extra if you want to have social media logins, thats extra. If you want the mobile apps thats extra.
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