GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
Key features include: 9 question types including multiple-choice, file upload, fill in the blanks, essay, matching, and picture choice Question banks with the option to upload questions in bulk Extra Admin and Trainer accounts with role-based permissions Timers, progress bars, page numbers Custom Certificates Add a payment page to sell your quizzes, tests, and courses Save and continue the quiz at a later time Question randomization by page or the whole quiz Categories Email notifications Bookmarks Grade based redirects and more
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