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monkeylearn VS Salesforce Service Cloud

Compare monkeylearn VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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monkeylearn logo monkeylearn

Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • monkeylearn Landing page
    Landing page //
    2022-04-02
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

monkeylearn videos

+ Add

Analyzing Customer Reviews with MonkeyLearn and RapidMiner

More videos:

  • Review - Webinar - Introduction to MonkeyLearn
  • Review - Making a Custom Text Classifier with MonkeyLearn

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to monkeylearn and Salesforce Service Cloud)

monkeylearn

Salesforce Service Cloud

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100
Natural Language Processing
100 100%
Natural Language Processing
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare monkeylearn and Salesforce Service Cloud

monkeylearn Reviews

We have no reviews of monkeylearn yet.
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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, monkeylearn seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

monkeylearn mentions (11)

  • Best AI SEO Tools for NLP Content Optimization
    MonkeyLearn: A platform for text analysis and machine learning, allowing users to train custom models for tasks like sentiment analysis and topic classification. Source: 5 months ago
  • free-for.dev
    Monkeylearn.com — Text analysis with machine learning, free 300 queries/month. - Source: dev.to / over 1 year ago
  • [D] What are the best SaaS APIs for non-English NLP tasks?
    MonkeyLearn supports 11 languages for data analysis (Spanish, Portuguese, German, Russian, Italian, French, Dutch, Chinese, Japanese, Korean and Arabic).  But for sentiment analysis, only Spanish seems to be available, I’m not sure about that. Source: over 1 year ago
  • Word Cloud From This Sub [OC]
    R3: Used RedditExtractoR in R to download all-time top posts, and ran the resulting .csv through https://monkeylearn.com/. Downloaded the resulting table and deleted top result "OC" - then visualized it with ggplot to give a sense of absolute numbers. Total posts considered in this are 988, the word cloud only looks at the 98 most mentioned words/phrases. Let me know if you have got any questions/concerns! Source: over 1 year ago
  • Can I use Google Search Console to look at queries and improve my blog posts?
    Go to monkeylearn.com and sign up for a free demo. Then cut and paste your blog text into the extractor/classifier. Source: almost 2 years ago
View more

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing monkeylearn and Salesforce Service Cloud, you can also consider the following products

Amazon Comprehend - Discover insights and relationships in text

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

spaCy - spaCy is a library for advanced natural language processing in Python and Cython.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Cloud Natural Language API - Natural language API using Google machine learning

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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