MobiWork MWS
Beekeeper
InVision WFM
WorkFusion
Fleetio
Azuga Fleet Management
Zuus Workforce
The NexTraq Platform
JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
MobiWork MWS JitBit HelpdeskDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
InVision WFM - InVision WFM offers workforce management solutions for contact centers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support