mixpanel.comSoftware by Mixpanel
Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
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I recommend Mixpanel to anyone who needs to do tracking of user behavior in web applications in order to measure against goals.
Based on our record, Mixpanel seems to be a lot more popular than Helpy.io. While we know about 22 links to Mixpanel, we've tracked only 2 mentions of Helpy.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Mixpanel — 100,000 monthly tracked users, unlimited data history and seats, US or EU data residency. - Source: dev.to / 4 months ago
You can test sales copy with Mixpanel to see where your traffic is coming from so you can see which content (Informative or promotional) generates the most engagement. Source: 8 months ago
Custom Data Collection As you grow you can consider a bit more precise configurations and data analytics approachs. Implement custom data collection through or event tracking for example via Mixpanel. This allows you to capture specific metrics tailored to your product's unique needs. - Source: dev.to / about 1 year ago
I am looking into whether you have experienced any pain points or issues not solved by current analytics platforms. By current solutions I'm talking plausible.io, mixpanel.com, usermaven.com and alike, providing features such as: total visitors, page views, online users, custom events tracking, top sources. Source: over 1 year ago
Ten years ago, there was a popular Ask HN: "what's your startup’s analytics setup?” [0]. Like the poster then (malandrew), I have the same problem in 2023: Selecting analytics solutions for the startup I'm working at has proven to be more daunting than I imagined. There are many services to choose from and it's not immediately obvious how you should choose from the many offerings to get not only complete analytics... - Source: Hacker News / over 1 year ago
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
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HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Matomo - Matomo is an open-source web analytics platform
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community