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Mixcode.io VS Crisp Chat

Compare Mixcode.io VS Crisp Chat and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Mixcode.io logo Mixcode.io

Video,Live Chat & Help Center widget for the website. Free Live Chat & Help Center forever.

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Mixcode.io
    Image date //
    2024-04-25
  • Mixcode.io
    Image date //
    2024-04-25

Mixcode provides embeddable widgets that users can place on their websites, blogs, or social media pages etc. This allows them to seamlessly integrate interactive Video, Chat, and Help Center into their existing online presence.

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Mixcode.io

Website
mixcode.io
Pricing URL
Official Mixcode.io Pricing
$ Details
freemium
Platforms
-
Edit details

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

Mixcode.io features and specs

  • Ease of Use
    Mixcode.io provides a user-friendly interface that simplifies the code collaboration process, making it accessible for users with varying technical backgrounds.
  • Real-time Collaboration
    The platform supports real-time collaboration, enabling multiple users to work on the same codebase simultaneously, enhancing teamwork and productivity.
  • Integration
    Mixcode.io offers integration with popular version control systems like GitHub, allowing seamless synching and management of code changes.
  • Cloud-based
    Being a cloud-based solution, Mixcode.io allows developers to access their work from anywhere without the need for local installations or specific hardware requirements.

Possible disadvantages of Mixcode.io

  • Dependency on Internet
    Since Mixcode.io is a cloud-based service, a stable internet connection is necessary to access and work on projects, potentially hindering productivity in areas with poor connectivity.
  • Limited Customization
    Compared to some traditional IDEs, users might find limitations in customizability and specific advanced feature sets that are catered towards niche development needs.
  • Subscription Cost
    Depending on the pricing structure of Mixcode.io, there could be costs associated with accessing premium features or collaboration tools, which might be a barrier for some users or small teams.
  • Data Privacy
    As with any cloud-based development platform, concerns about data privacy and security may arise, requiring users to trust the provider with potentially sensitive code and project information.

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brand’s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Mixcode.io videos

+ Add

Video widget for the website

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Mixcode.io and Crisp Chat)

Mixcode.io

Crisp Chat

Live Chat
8 8%
Live Chat
92% 92
Customer Support
3 3%
Customer Support
97% 97
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Mixcode.io and Crisp Chat.

What's the story behind your product?

Mixcode.io's answer

We're not content with just claiming a slice of the pie from our competitors; our ambition is to enlarge it and firmly establish our portion.

Which are the primary technologies used for building your product?

Mixcode.io's answer

Nodejs, vue3, CDN

Why should a person choose your product over its competitors?

Mixcode.io's answer

• Affordable pricing. 🔥 Free Live Chat & Help Center forever. • Unlimited project creation, also available for Unlimited domains. • Face-to-face video. • Customization options. • Improved customer service. • Easier setup and optimization. • Keeping history and analytics for all clients. • Providing notifications for incoming messages. • Generating different forms of requests for their clients.

What makes your product unique?

Mixcode.io's answer

Our unique blend of value begins with our competitively priced video widget. Moreover, our chat and help center come at no cost, devoid of any limitations. With seamless widget setup and dedicated support, our platform ensures a hassle-free experience. Furthermore, our customizable widget empowers you to tailor it precisely to your specifications, delivering optimal functionality.

How would you describe your primary audience?

Mixcode.io's answer

Mixcode can be used by anyone who wants to improve the user experience on their site and enhance conversion.

Who are some of the biggest customers of your product?

Mixcode.io's answer

Website builder with 14M users.

User comments

Share your experience with using Mixcode.io and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mixcode.io and Crisp Chat

Mixcode.io Reviews

  1. Eugene
    · Chief technology and product officer at Yola.com ·
    Easy and human-centric!

    We’re using Mixcode for our customer success initiatives. So far the experience is great. The app is very easy to use and setup!

Crisp Chat Reviews

  1. Guybrush
    · Working at TPOP ·
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    🏁 Competitors: Intercom, HelpScout, Zendesk
    👍 Pros:    Price|Great customer support|Best customer service|A lot of options
10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mixcode.io mentions (0)

We have not tracked any mentions of Mixcode.io yet. Tracking of Mixcode.io recommendations started around Apr 2024.

Crisp Chat mentions (10)

View more

What are some alternatives?

When comparing Mixcode.io and Crisp Chat, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Tolstoy - Communicate with interactive videos

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Portal.chat - Build your own chatbot in just 5 minutes and be available 24/7 to get more leads and give a better service at the same time. No IT knowledge needed! Possibility to switch to live agents when available.

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