Software Alternatives & Reviews

MindTouch VS UseResponse

Compare MindTouch VS UseResponse and see what are their differences

MindTouch logo MindTouch

MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • MindTouch Landing page
    Landing page //
    2023-08-03
  • UseResponse Landing page
    Landing page //
    2023-10-10

MindTouch videos

Mini TV Portatile MINDTECH - Mindtech Mindtouch | VIDEOPRESENTER.it

More videos:

  • Review - NEW Gaming Setup - 2020 MindTouch Tips & Tricks

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to MindTouch and UseResponse)
WiKi
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Support
8 8%
92% 92
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MindTouch and UseResponse

MindTouch Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
An open-source wiki software, MindTouch offers an AI-powered and enterprise-grade knowledge management system for small, medium, and large organizations. The tool scales as your requirements grow, maintains a 99.5%+ uptime and provides an advanced reporting system. An easy-to-use editor, flexible processes, permissions and privacy options, touchpoints, and pre-built...

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing MindTouch and UseResponse, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lightico - In-call document eSigning & sharing solution

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.