Software Alternatives, Accelerators & Startups

Microsoft Outlook VS Malcolm App

Compare Microsoft Outlook VS Malcolm App and see what are their differences

Microsoft Outlook logo Microsoft Outlook

Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Microsoft Outlook Landing page
    Landing page //
    2023-04-16
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Microsoft Outlook

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Microsoft Outlook features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Microsoft Outlook videos

Microsoft Outlook 2019 - Full Tutorial for Beginners [+General Overview]

More videos:

  • Review - Quick News: Outlook for iOS new look 📬
  • Review - Outlook 1080P HD Dash Cam Unboxing & Review

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Microsoft Outlook and Malcolm App)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Clients
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Microsoft Outlook and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Outlook and Malcolm App

Microsoft Outlook Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Security Issues. Even though Microsoft takes security seriously, there have been significant issues that have left Outlook users vulnerable. For example, a recent critical Microsoft Outlook security vulnerability allowed hackers to remotely steal passwords by simply receiving an email. These situations can cause many users to consider whether they want an email service...
Source: mysignature.io
11 Top Outlook Alternatives to Try
Also, in 1997, Microsoft acquired Hotmail, one of the first free, web-based email services. Hotmail became MSN Hotmail, then Windows Live Hotmail, and finally Outlook.com. Outlook.com is not a desktop email client but a free email service.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
However, Microsoft Outlook has some limitations, like it has a complex password recovery process, lacking task management features, calendar overload. It gives precedence to exchange accounts over other email accounts that might interrupt your workflow.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
Unlike Thunderbird, Microsoft Outlook has a mobile app while Thunderbird lacks a mobile device option. In contrast to Thunderbird, Microsoft Outlook looks and feels like Microsoft Office applications such as Word and Excel. Users can enable many features by simply pressing a button.
Source: droidpile.com
Best Alternatives to Thunderbird
Microsoft Outlook, owned by Microsoft, is an incredible email client. It is available as a part of MS Office suite. Configuring this email client does not require much technical expertise. You can begin using it quickly right after installation. Furthermore, you can configure MS Outlook with the IMAP and POP3 accounts. The default file size of Outlook data file is 50 GB...

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Microsoft Outlook seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Outlook mentions (11)

  • Gryphmail completely gone???
    It seems like there might be an issue for the UofG site that had the direct link to GryphMail. However, this is not the only way to access your school email. You can go to Outlook and sign in through there with you @uoguelph.ca address — this method works and I was able to access my GryphMail today. Source: about 1 year ago
  • Email activation
    If you've paid your confirmation deposit your email should be created (it can sometimes take 2-3 days). If you've activated your identikey you should be able to log in at https://outlook.live.com/owa/. Source: about 1 year ago
  • Whats your favourite app that can work as a calendar and also effectively time-block out tasks?
    In** 2013** the company I worked for decided that everyone needed to move to Microsoft. We all started to use Outlook and the rest of the Office suite. I really liked the Outlook calendar on the desktop as I could schedule tasks and calendar items (with a little tweaking). Unfortunately, that did not translate to mobile. So I began using paper printouts of my day to stay on task whenever I was away from my PC. Source: over 1 year ago
  • Power BI Training
    You also need a Power BI subscription for some of the labs. You can setup a free Microsoft 365 E5 trial here. Pro Tip: Don't use your real email address when setting up the trial. Create a free dummy email here. That way you can setup another free trial using a different dummy email address once the free trial runs out. Source: almost 2 years ago
  • is there a way to get just excel and not get 365??
    It’s free with the free version of Outlook. Kinda bare bones but works for most functions. Https://outlook.live.com/owa/. Source: almost 2 years ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Microsoft Outlook and Malcolm App, you can also consider the following products

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Zendesk Support - Social Customer Support and Help Desk and Ticketing