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Microsoft Dynamics VS ManageEngine SupportCenter Plus

Compare Microsoft Dynamics VS ManageEngine SupportCenter Plus and see what are their differences

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Microsoft Dynamics logo Microsoft Dynamics

Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Microsoft Dynamics Landing page
    Landing page //
    2021-10-19
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Microsoft Dynamics

Website
dynamics.microsoft.com
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Microsoft Dynamics features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Microsoft Dynamics videos

+ Add

Microsoft Dynamics 365 : 🤓 all you need to know

More videos:

  • Review - Salesforce vs. Microsoft Dynamics: CRM Comparision
  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Microsoft Dynamics and ManageEngine SupportCenter Plus)

Microsoft Dynamics

ManageEngine SupportCenter Plus

ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
97 97%
CRM
3% 3
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Dynamics and ManageEngine SupportCenter Plus

Microsoft Dynamics Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
If you're looking for ERP software that prioritizes integrations, my top recommendation is Microsoft Dynamics 365 Business Central. Whether you need pre-built integrations, native connections to other Microsoft products, or an open API that allows for custom integrations, this ERP tool has it all.
Source: thecfoclub.com
Top 9 Odoo Alternatives
The best Odoo alternatives include Acumatica, ERPNext, Oracle NetSuite, and Microsoft Dynamics 365. We’ve reviewed some of the best ERP software to help you find alternatives that will allow you to drop Odoo and continue to streamline your operations, improve customer service, and ultimately boost your bottom line.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Microsoft Dynamics 365 offers the solution to various business areas and the pricing will change accordingly, Marketing (it starts at $750 per tenant per month), Sales (it starts at $20 per user per month), Customer Service (it starts at $20 per user per month), Finance (it starts at $30 per user per month), etc.
Source: www.softwaretestinghelp.com
10 Best ERP Software Of 2021 (+ Free ERP Options)
Common ERP software doesn’t necessarily mean “the best”, instead it is usually promoted by big-name tech businesses that are reliable in their field. Some popular ERP tools that you may have heard of are Netsuite, Microsoft Dynamics 365, Oracle ERP Cloud, Sage X3, and/or Epicor ERP.
Source: peoplemanagingpeople.com
8 Best CRM for eCommerce Business in 2019
Another industry leader on the list, although relatively pricier than the others, its users do swear by it. It is better suited to medium and large enterprises. With Microsoft Dynamics, you have a uniform view across your CRM if your business is already using the Microsoft Office apps like Outlook, SharePoint, OneNote and more. It has to be adapted to the needs of your...
Source: www.softwaresuggest.com

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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What are some alternatives?

When comparing Microsoft Dynamics and ManageEngine SupportCenter Plus, you can also consider the following products

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.

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