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Microsoft Dynamics VS Salesforce

Compare Microsoft Dynamics VS Salesforce and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Microsoft Dynamics logo Microsoft Dynamics

Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.
  • Microsoft Dynamics Landing page
    Landing page //
    2021-10-19
  • Salesforce Landing page
    Landing page //
    2022-01-04

Microsoft Dynamics videos

+ Add

Microsoft Dynamics 365 : 🤓 all you need to know

More videos:

  • Review - Salesforce vs. Microsoft Dynamics: CRM Comparision
  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison

Salesforce videos

+ Add

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Category Popularity

0-100% (relative to Microsoft Dynamics and Salesforce)

Microsoft Dynamics

Salesforce

ERP
100 100%
ERP
0% 0
CRM
28 28%
CRM
72% 72
Sales
0 0%
Sales
100% 100
Accounting & Finance
100 100%
Accounting & Finance
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Dynamics and Salesforce

Microsoft Dynamics Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
If you're looking for ERP software that prioritizes integrations, my top recommendation is Microsoft Dynamics 365 Business Central. Whether you need pre-built integrations, native connections to other Microsoft products, or an open API that allows for custom integrations, this ERP tool has it all.
Source: thecfoclub.com
Top 9 Odoo Alternatives
The best Odoo alternatives include Acumatica, ERPNext, Oracle NetSuite, and Microsoft Dynamics 365. We’ve reviewed some of the best ERP software to help you find alternatives that will allow you to drop Odoo and continue to streamline your operations, improve customer service, and ultimately boost your bottom line.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Microsoft Dynamics 365 offers the solution to various business areas and the pricing will change accordingly, Marketing (it starts at $750 per tenant per month), Sales (it starts at $20 per user per month), Customer Service (it starts at $20 per user per month), Finance (it starts at $30 per user per month), etc.
Source: www.softwaretestinghelp.com
10 Best ERP Software Of 2021 (+ Free ERP Options)
Common ERP software doesn’t necessarily mean “the best”, instead it is usually promoted by big-name tech businesses that are reliable in their field. Some popular ERP tools that you may have heard of are Netsuite, Microsoft Dynamics 365, Oracle ERP Cloud, Sage X3, and/or Epicor ERP.
Source: peoplemanagingpeople.com
8 Best CRM for eCommerce Business in 2019
Another industry leader on the list, although relatively pricier than the others, its users do swear by it. It is better suited to medium and large enterprises. With Microsoft Dynamics, you have a uniform view across your CRM if your business is already using the Microsoft Office apps like Outlook, SharePoint, OneNote and more. It has to be adapted to the needs of your...
Source: www.softwaresuggest.com

Salesforce Reviews

Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
Source: www.softwaretestinghelp.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Salesforce is a leading provider of CRM solutions occupying over 19.6% share of the global CRM market. It provides a powerful and integrated platform for sales, marketing, support, IT, and eCommerce. This unified access to all business data can be leveraged to deliver exceptional customer experiences. Salesforce can help make better business decisions and automate key...
Source: www.bigcontacts.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: Salesforce CRM can be tried for free. Sales Cloud has four pricing editions, Essentials (Euro 25 per user per month), Professional (Euro 75 per user per month), Enterprise (Euro 150 per user per month), and Unlimited (Euro 300 per user per month).
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Salesforce seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Dynamics mentions (0)

We have not tracked any mentions of Microsoft Dynamics yet. Tracking of Microsoft Dynamics recommendations started around Mar 2021.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: 10 months ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: 10 months ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: 10 months ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: about 1 year ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: about 1 year ago
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What are some alternatives?

When comparing Microsoft Dynamics and Salesforce, you can also consider the following products

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Epicor Kinetic - Epicor ERP is a global enterprise resource planning solution.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

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