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MicroSIP VS NICE inContact

Compare MicroSIP VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MicroSIP logo MicroSIP

MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • MicroSIP Landing page
    Landing page //
    2021-10-04
  • NICE inContact Landing page
    Landing page //
    2023-10-04

MicroSIP videos

+ Add

How to Configure Microsip Desktop Application | SIP Account Configuration with Microsip Software

More videos:

  • Tutorial - How to Configure Microsip Software MICROSIP SOFTPHONE MicroSIP For Callrecording Use MicroSIP
  • Review - Free Portable VOIP Client Microsip Quickstart

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to MicroSIP and NICE inContact)

MicroSIP

NICE inContact

Communication
20 20%
Communication
80% 80
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Messaging
100 100%
Messaging
0% 0

User comments

Share your experience with using MicroSIP and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MicroSIP and NICE inContact

MicroSIP Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Verdict: As MicroSIP is written in C and C++, there will be minimal possible system resource usage. RAM usage will be less than 5MB. For the voice quality, it supports best voice codecs like Opus@24kHz, G.711 A-Law (PCMA), etc.
Source: www.softwaretestinghelp.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing MicroSIP and NICE inContact, you can also consider the following products

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sipdroid - Free and open-source SIP/VoIP Client

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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