Software Alternatives & Reviews

MicroSIP VS Genesys Cloud

Compare MicroSIP VS Genesys Cloud and see what are their differences

MicroSIP logo MicroSIP

MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • MicroSIP Landing page
    Landing page //
    2021-10-04
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

MicroSIP videos

How to Configure Microsip Desktop Application | SIP Account Configuration with Microsip Software

More videos:

  • Tutorial - How to Configure Microsip Software MICROSIP SOFTPHONE MicroSIP For Callrecording Use MicroSIP
  • Review - Free Portable VOIP Client Microsip Quickstart

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to MicroSIP and Genesys Cloud)
Communication
21 21%
79% 79
Group Chat & Notifications
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MicroSIP and Genesys Cloud

MicroSIP Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Verdict: As MicroSIP is written in C and C++, there will be minimal possible system resource usage. RAM usage will be less than 5MB. For the voice quality, it supports best voice codecs like Opus@24kHz, G.711 A-Law (PCMA), etc.

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing MicroSIP and Genesys Cloud, you can also consider the following products

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sipdroid - Free and open-source SIP/VoIP Client

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.