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MiaRec VS Genesys Engage

Compare MiaRec VS Genesys Engage and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • MiaRec Landing page
    Landing page //
    2023-06-23
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

MiaRec videos

+ Add

MiaRec - Pause and Resume Call Recording

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to MiaRec and Genesys Engage)

MiaRec

Genesys Engage

Communication
14 14%
Communication
86% 86
Call Center Software
30 30%
Call Center Software
70% 70
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
14 14%
Enterprise Communication
86% 86

User comments

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What are some alternatives?

When comparing MiaRec and Genesys Engage, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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