Software Alternatives & Reviews

MiaRec VS NICE inContact

Compare MiaRec VS NICE inContact and see what are their differences

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • MiaRec Landing page
    Landing page //
    2023-06-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

MiaRec

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website miarec.com
Pricing URL Official MiaRec Pricing

NICE inContact

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website niceincontact.com
Pricing URL-

MiaRec videos

MiaRec - Pause and Resume Call Recording

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to MiaRec and NICE inContact)
Communication
6 6%
94% 94
Call Center Software
15 15%
85% 85
Enterprise Communication
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MiaRec and NICE inContact

MiaRec Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing MiaRec and NICE inContact, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

VICIdial Contact Center - VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.