Software Alternatives & Reviews

MiaRec VS Genesys Cloud

Compare MiaRec VS Genesys Cloud and see what are their differences

MiaRec logo MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • MiaRec Landing page
    Landing page //
    2023-06-23
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

MiaRec videos

MiaRec - Pause and Resume Call Recording

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to MiaRec and Genesys Cloud)
Communication
6 6%
94% 94
Call Center Software
19 19%
81% 81
Customer Support
0 0%
100% 100
Enterprise Communication

User comments

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What are some alternatives?

When comparing MiaRec and Genesys Cloud, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.