Software Alternatives & Reviews

Medallia VS UserBit

Compare Medallia VS UserBit and see what are their differences

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

UserBit logo UserBit

A full-stack qualitative research platform for UX & product teams.
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

  • UserBit Landing page
    Landing page //
    2021-10-04

UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports.

UserBit

$ Details
freemium $60.0 / Monthly (5 Projects)

Medallia features and specs

No features have been listed yet.

UserBit features and specs

  • Unlimited team members: Yes
  • Interview management: Yes
  • Tagging & analysis: Yes
  • Survey data analysis: Yes
  • Insights & reporting: Yes
  • Notes & media: Yes

Medallia videos

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

UserBit videos

UserBit - UX design & Collaboration Platform

More videos:

  • Review - UserBit - UX Research and Collaboration Platform

Category Popularity

0-100% (relative to Medallia and UserBit)
Surveys
100 100%
0% 0
User Experience
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

Share your experience with using Medallia and UserBit. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, UserBit should be more popular than Medallia. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Medallia mentions (1)

UserBit mentions (4)

  • Chooseing a UX analysis and repositrory tool, UXBit, Dovetail and Great Question are on the shortlist - whats your thoughts?
    I believe they meant https://userbit.com/. Source: almost 2 years ago
  • Tools for organizing and understanding Customer Interview notes better?
    Userbit has interview management that offers exactly what you described. Click on a question, see all answers one below the other (cross-case analysis). Create insights, see/present/share all insights together, etc. Source: almost 3 years ago
  • What is the new tool for Spring 2021?
    My vote for https://userbitapp.com/ , for good analysis of... stuff. Source: about 3 years ago
  • Tools to automate analysis of interview notes?
    Automated tagging is a very difficult problem to solve for unless you provide a lot of preconfigured rules etc. However something like userbit can help you get there with features like bulk-tagging, etc. You can also split interviews by questions so you can do the analysis question by question. Source: about 3 years ago

What are some alternatives?

When comparing Medallia and UserBit, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Dovetail - Mobile Cloud-Based Dental Software

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

EnjoyHQ - A customer research platform for product teams