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MaritzCX VS UseResponse

Compare MaritzCX VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MaritzCX logo MaritzCX

MaritzCX provides customer experience software and research to help companies respond to customers more effectively.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • MaritzCX Landing page
    Landing page //
    2023-06-24
  • UseResponse Landing page
    Landing page //
    2023-10-10

MaritzCX videos

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MaritzCX Employee Reviews - Q3 2018

More videos:

  • Review - American Frame Testimonial - MaritzCX

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to MaritzCX and UseResponse)

MaritzCX

UseResponse

Surveys
100 100%
Surveys
0% 0
Customer Feedback
11 11%
Customer Feedback
89% 89
Help Desk
0 0%
Help Desk
100% 100
User Feedback
17 17%
User Feedback
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MaritzCX and UseResponse

MaritzCX Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing MaritzCX and UseResponse, you can also consider the following products

Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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