Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.