Software Alternatives, Accelerators & Startups

Maple CRM VS Zoho CRM

Compare Maple CRM VS Zoho CRM and see what are their differences

Maple CRM logo Maple CRM

Maple CRM is a cloud based CRM platform built exclusively for small and medium businesses.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
  • Maple CRM Landing page
    Landing page //
    2023-06-20
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Maple CRM

$ Details
-
Platforms
-
Release Date
-

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Maple CRM features and specs

  • User-Friendly Interface
    Maple CRM offers an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.
  • Customization Options
    The platform provides ample customization options, allowing businesses to tailor the CRM to fit their specific workflow and processes.
  • Comprehensive Features
    Maple CRM includes a wide range of features such as lead management, contact management, sales automation, and reporting tools.
  • Affordable Pricing
    Compared to other CRM solutions, Maple CRM offers competitive pricing plans suitable for small and medium-sized businesses.
  • Customer Support
    The company provides responsive customer support, helping businesses quickly address any issues that may arise.

Possible disadvantages of Maple CRM

  • Limited Integrations
    Maple CRM has fewer third-party integrations compared to some of its competitors, which can be a limitation for businesses using various software tools.
  • Scalability Concerns
    Some users have reported issues with scalability, noting that as their business grows, the CRM may not fully accommodate increased data and user demands.
  • Learning Curve for Advanced Features
    While the basic features are easy to use, some advanced functionalities have a steeper learning curve, potentially requiring additional training.
  • Customization Complexity
    Although customization is a strength, it can also be complex and time-consuming for those who are not technically inclined.
  • Offline Access Limitation
    The CRM's functionality is limited when offline, which might be an issue for teams needing constant access to customer data.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Analysis of Maple CRM

Overall verdict

  • Overall, Maple CRM is a solid option for small to medium-sized businesses seeking a cost-effective CRM solution that can be tailored to their specific needs.

Why this product is good

  • Maple CRM is considered a good choice for businesses looking for a customer relationship management solution due to its user-friendly interface, customizable features, and affordability. It offers a range of functionalities including lead management, sales automation, and analytics that can help enhance customer interactions and streamline business processes.

Recommended for

  • Small businesses
  • Medium-sized enterprises
  • Organizations seeking an affordable CRM
  • Companies that require customizable CRM solutions
  • Teams focusing on lead and sales management

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Maple CRM videos

Maple CRM Software - Demonstration

More videos:

  • Review - Maple CRM Software for Service Industry

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Maple CRM and Zoho CRM)
CRM
3 3%
97% 97
Business & Commerce
100 100%
0% 0
Sales
2 2%
98% 98
CRM Platforms
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Maple CRM and Zoho CRM

Maple CRM Reviews

We have no reviews of Maple CRM yet.
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Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Maple CRM mentions (0)

We have not tracked any mentions of Maple CRM yet. Tracking of Maple CRM recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing Maple CRM and Zoho CRM, you can also consider the following products

Pobuca Connect - Connect with your contacts.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.