Software Alternatives & Reviews
Register | Login

ManageEngine SupportCenter Plus VS Top Producer

Compare ManageEngine SupportCenter Plus VS Top Producer and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Top Producer logo Top Producer

Real estate crm software.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Top Producer Landing page
    Landing page //
    2023-05-08

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Top Producer

Website
topproducer.com
Pricing URL
Official Top Producer Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Top Producer features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Top Producer videos

+ Add

Top Producer Review: Great for large brokerages, terrible for end users

More videos:

  • Review - Top Producer X - CRM Reinvented
  • Demo - Top Producer X Demo

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Top Producer)

ManageEngine SupportCenter Plus

Top Producer

Help Desk
100 100%
Help Desk
0% 0
Real Estate CRM
0 0%
Real Estate CRM
100% 100
CRM
100 100%
CRM
0% 0
Customer Experience
0 0%
Customer Experience
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and Top Producer. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Top Producer, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Wise Agent - Wise Agent CRM helps Realtors become Pros, make more money, & save time by automating their leads, responses, appointments, and transactions

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

RealtyJuggler - RealtyJuggler Real Estate Software is an Internet based real estate software product for Realtors...

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

FollowUpBoss - Stop leaving money on the table and make sure all your leads are followed up with our Real Estate Lead Management Software.

Loading...