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ManageEngine SupportCenter Plus VS OnPay

Compare ManageEngine SupportCenter Plus VS OnPay and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

OnPay logo OnPay

Payroll and HR that make business a breeze
Visit Website
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • OnPay Landing page
    Landing page //
    2022-12-14

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

OnPay

Website
onpay.com
Pricing URL
Official OnPay Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

OnPay features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

OnPay videos

+ Add

OnPay Review: Good Choice for a Small Business Service Provider

More videos:

  • Review - Everything OnPay Can Do for You [SMB Payroll: Features and Integrations]
  • Tutorial - How to Set up and Run Payroll With OnPay
  • Review - onpay review-intro to onpay for accountants
  • Review - The Best Payroll Software For Accountants In 2022 (Gusto vs Justworks vs OnPay)
  • Review - OnPay Payroll Software Review: A Closer Look
  • Review - Gusto Vs OnPay: Which Payroll Software Is Best for Your Business?
  • Review - Paychex VS OnPay: Which Payroll Software Comes Out On Top?

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and OnPay)

ManageEngine SupportCenter Plus

OnPay

Help Desk
100 100%
Help Desk
0% 0
HR Tools
0 0%
HR Tools
100% 100
CRM
100 100%
CRM
0% 0
HR
0 0%
HR
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and OnPay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine SupportCenter Plus and OnPay

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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OnPay Reviews

Top 8 Best Payroll Software For Accountants In 2022
VISIT ONPAYOnPayDiscover the benefits and disadvantages of OnPay. Learn the software price, see the description, and read the most helpful reviews for UK business users.CapterraWhat is a PEO?2. Justworks
Source: www.toksta.com
6 Best Payroll Software for Small Businesses (2022)
Their payroll solution is flexible and supports business owners who have contract, part-time, and hourly employees. Managing all of this on your own can be difficult and time-consuming, but with OnPay, it’s much easier to do.
Source: www.wpbeginner.com
10 Best HR Software For Payroll In 2022
OnPay’s full-service payroll software helps organizations with payroll processing, managing core HR functions, and integrating employee benefits, all in one place. Their software includes a full suite of payroll services and compliance settings for all 50 states. For no additional cost, they also offer special payroll services for certain industries like restaurants, farms...
Source: peoplemanagingpeople.com
The Top 11 Cloud-Based Accounting Solutions for Small Businesses
As the name implies, OnPay is a payroll solution for small businesses. I’d recommend it to small business owners who have a growing company.
Source: navitance.com

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and OnPay, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Viventium - Viventium is a cloud-based payroll and human resource software solution designed for small to midsize businesses.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

Tribe HR - The best Online Human Resources Software for small & medium businesses, simplifying frustrating HR management challenges.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

PeopleGoal - PeopleGoal is a cloud-based employee performance management solution.

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