Software Alternatives & Reviews
Register | Login

ManageEngine SupportCenter Plus VS Hemlane

Compare ManageEngine SupportCenter Plus VS Hemlane and see what are their differences

LaunchBrightly
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Hemlane logo Hemlane

Hemlane offers flexible management of long-term rentals through an end-to-end online software.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Hemlane Landing page
    Landing page //
    2023-05-13

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Hemlane

Website
hemlane.com
Pricing URL
Official Hemlane Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Hemlane features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Hemlane videos

+ Add

Hemlane Introduction

More videos:

  • Review - The Hemlane Platform - An Overview
  • Review - 129 - How Hemlane Is Bringing Property Management To The 21st Century with Dana Dunford

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Hemlane)

ManageEngine SupportCenter Plus

Hemlane

Help Desk
100 100%
Help Desk
0% 0
Property Management
0 0%
Property Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Tool
0 0%
Tool
100% 100

User comments

Share your experience with using ManageEngine SupportCenter Plus and Hemlane. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Hemlane seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Hemlane mentions (1)

  • best way to remotely manage out of state rental property
    Http://mynd.co and http://hemlane.com are some others in the same space I am familiar with. They are more expensive than nestegg, but provide a different level of service that gets you more hands off. Source: over 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Hemlane, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Turbo Tenant - Free landlord software for advertising rental properties, applications, tenant screening, credit reports, and renter management. Find your best renter.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

Google Cloud Console - Use Cloud Console to manage everything powering your cloud application: data analysis, VMs, datastore, databases, networking, and developer services.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Tenant File Property Management - Tenant File Property management software is an on-premise desktop based software for rental property owners and managers.

Loading...