Software Alternatives & Reviews

ManageEngine SupportCenter Plus VS Cozy.co

Compare ManageEngine SupportCenter Plus VS Cozy.co and see what are their differences

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Cozy.co logo Cozy.co

Modern property management for landlords, property managers, and renters.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Cozy.co Landing page
    Landing page //
    2023-10-15

ManageEngine SupportCenter Plus

$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Cozy.co features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Cozy.co)
Help Desk
100 100%
0% 0
Property Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Rental Property Management

User comments

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Social recommendations and mentions

Based on our record, Cozy.co seems to be more popular. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Cozy.co mentions (23)

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What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Cozy.co, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

MapPlug - Manage your facility information easily on your floor plans with MapPlug

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Rentec Direct - Online property management software for landlords and property managers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Innago - Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. Innago is 100% free to use and comes with a long list of affordable features.